Terms & Conditions

Welcome to Clere.shop. These Terms and Conditions govern your use of our website and your participation in our Authorized Reseller Program. By accessing this website or entering into a reseller agreement with us, you agree to be bound by these terms.


1. About Clere.shop

Clere.shop is operated in partnership with Startitup Global, the official online distribution of Clere products. We provide authorized selling rights to qualified online sellers who wish to distribute genuine Clere personal care products through various online marketplaces including Amazon, eBay, and other e-commerce platforms.


2. Authorized Reseller Program

2.1 Eligibility

To become an authorized reseller of Clere products, you must:

  • Be a registered business entity or sole trader
  • Have an active presence on recognized online marketplaces (Amazon, eBay, or similar platforms)
  • Complete our registration process and provide all required documentation
  • Meet our minimum order requirements

2.2 Minimum Order Value

All orders placed through our Authorized Reseller Program must meet a minimum order value of £2,000 (Two Thousand Pounds Sterling). Orders below this threshold will not be processed.

2.3 Authorization Benefits

Authorized resellers receive:

  • Official invoices that are eligible for use on Amazon, eBay, and other online marketplaces
  • Genuine Clere products directly from the official distribution channel
  • Competitive wholesale pricing
  • Ongoing support for your online selling activities

3. Shipping and Delivery

3.1 Shipping Charges

Shipping charges are calculated based on the number of units ordered:

  • Orders up to 1,000 units: FREE SHIPPING
  • Orders exceeding 1,000 units: Standard shipping charges apply and will be calculated at checkout

The seller is responsible for any applicable shipping costs on orders above the free shipping threshold.

3.2 Delivery Terms

  • Delivery times will be confirmed at the time of order
  • Risk of loss and title for products pass to the buyer upon delivery
  • We are not responsible for delays caused by shipping carriers or circumstances beyond our control

4. Product Authenticity and Quality

4.1 Genuine Products

All products sold through Clere.shop are 100% authentic Clere products sourced directly from Startitup Global, the official online distribution. We guarantee the authenticity of all products.

4.2 Product Condition

Products are supplied in brand new, sealed condition suitable for retail sale.


5. Pricing and Payment

5.1 Wholesale Pricing

Wholesale pricing is available exclusively to authorized resellers and is subject to change without prior notice. Current pricing will be confirmed with each order.

5.2 Payment Terms

  • Payment must be made in full before shipment unless alternative credit terms have been specifically agreed in writing
  • We accept major credit cards, bank transfers, and other payment methods as specified during checkout
  • All prices are quoted in British Pounds Sterling (£) unless otherwise stated

5.3 Taxes

Prices do not include VAT or other applicable taxes unless explicitly stated. Resellers are responsible for complying with all tax obligations in their jurisdiction.


6. Intellectual Property Rights

6.1 Trademark Usage

The Clere name, logo, and all related trademarks are the property of Amka Products (Pty) Ltd. As an authorized reseller, you may use Clere trademarks solely for the purpose of marketing and selling genuine Clere products obtained through our platform.

6.2 Restrictions

You may not:

  • Alter, modify, or create derivatives of Clere trademarks
  • Use Clere trademarks in a manner that suggests endorsement of non-Clere products
  • Register domain names, social media handles, or business names that include Clere trademarks without express written permission

6.3 Website Content

All content on Clere.shop, including text, images, graphics, logos, and product descriptions, is protected by copyright and other intellectual property rights. You may use this content solely for the purpose of promoting and selling authorized Clere products.


7. Reseller Obligations

7.1 Compliance

As an authorized reseller, you agree to:

  • Sell only genuine Clere products obtained through Clere.shop
  • Maintain accurate product listings with correct descriptions and images
  • Provide excellent customer service to end consumers
  • Comply with all applicable laws and marketplace policies
  • Not make false or misleading claims about Clere products

7.2 Marketplace Standards

You must maintain good standing on all marketplaces where you sell Clere products and comply with their terms of service.

7.3 Prohibited Activities

You may not:

  • Resell Clere products to other unauthorized distributors
  • Export products to territories where such sale is restricted
  • Sell counterfeit or grey market products alongside genuine Clere products
  • Damage the reputation of the Clere brand through your selling practices

8. Returns and Refunds

8.1 No Refunds on Ordered Products

Once a product order is placed and confirmed, it cannot be refunded or cancelled under any circumstances. Products are manufactured specifically based on your order, and therefore all sales are final.

8.2 Damaged or Defective Products Only

Refunds will ONLY be issued for damaged or defective products. You must notify us within 7 days of delivery with photographic evidence of the damage or defect. We will review the claim and issue a refund or replacement at our sole discretion if the claim is verified.

8.3 No Refunds for Unsold Inventory

If you are unable to sell the products purchased from Clere.shop, no refunds will be issued. As a reseller, you assume all risk associated with inventory management and sales. We do not accept returns due to:

  • Slow sales or inability to sell products
  • Changes in market demand
  • Buyer's remorse
  • Overstocking or poor inventory planning

8.4 Order Cancellations

Orders cannot be cancelled once they have been confirmed and entered into production. Please carefully review your order before submitting.


9. Limitation of Liability

9.1 Disclaimer

To the fullest extent permitted by law, Clere.shop and Startitup Global:

  • Provide products "as is" without warranties beyond those explicitly stated
  • Are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services
  • Limit total liability to the amount paid for the specific products giving rise to the claim

9.2 Business Use

You acknowledge that you are purchasing products for business/resale purposes and not as a consumer.


10. Account Security

10.1 Your Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

10.2 Account Termination

We reserve the right to suspend or terminate your account at any time if:

  • You breach these Terms and Conditions
  • You provide false or misleading information
  • Your selling practices damage the Clere brand
  • You fail to meet minimum order requirements or payment obligations

11. Privacy and Data Protection

We are committed to protecting your privacy. Our collection and use of personal data is governed by our Privacy Policy, which you can find on our website. By using Clere.shop, you consent to our data practices as described in the Privacy Policy.


12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of Clere.shop after changes are posted constitutes acceptance of the modified terms.


13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of Clere.shop shall be subject to the exclusive jurisdiction of the courts of England and Wales.


14. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and Clere.shop regarding your use of our services.


15. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.


16. Contact Information

For questions about these Terms and Conditions or our Authorized Reseller Program, please contact us at:

Clere.shop
In partnership with Startitup Global
Email: info@clere.shop
Phone (UK): +44 7796 282 631
WhatsApp: +44 7721 282 520


17. Acknowledgment

By registering as an authorized reseller or placing an order on Clere.shop, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Frequently Asked Questions

Find answers to the most common questions below.

In order to verify that your parent or guardian has agreed for your Personal Information to be provided to us, we may ask you to provide proof of your guardian’s or parent’s consent, in certain instances.

In order to verify that your parent or guardian has agreed for your Personal Information to be provided to us, we may ask you to provide proof of your guardian’s or parent’s consent, in certain instances.

In order to verify that your parent or guardian has agreed for your Personal Information to be provided to us, we may ask you to provide proof of your guardian’s or parent’s consent, in certain instances.

In order to verify that your parent or guardian has agreed for your Personal Information to be provided to us, we may ask you to provide proof of your guardian’s or parent’s consent, in certain instances.